Frequently Asked Questions
Everything you need to know about shopping with Gardena for your home and garden needs.
What is the standard shipping time for furniture and large home items?
Standard shipping typically takes 5-7 business days. For oversized items or heavy garden equipment, delivery may take up to 10-14 business days depending on your location.
Do you offer a warranty on your tools and home equipment?
Yes, all Gardena products come with a minimum 2-year manufacturer warranty. Specific premium tools may carry extended warranties of up to 25 years.
What is your return policy for home decor and garden supplies?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your outdoor products weather-resistant?
Most of our outdoor range is engineered with high-quality UV protection and frost-proof materials to ensure durability throughout all seasons.
Can I track my order after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna for larger home investments.