Returns & Exchanges
At Gardena, we want you to be completely satisfied with your home and garden essentials. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Place the unused items in their original packaging, ensuring all tags and instructional manuals are included.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package.
Ship and Refund
Drop off the package at any authorized shipping location; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing